Technical Support

Techne has a dedicated Technical Support team who are on hand to help with any applications advice and questions you may have about our products and how to use them. The team is made up of experienced laboratory scientists whose backgrounds include chemistry, biochemistry and molecular biology. We have a fully equipped laboratory which is used for developing applications, testing new products and assisting with customer protocols.

We aim to respond to queries on the same day if at all possible. If you have any technical queries concerning any of our products you may call our dedicated Technical Support phone line or email us at the following address:

cptechsupport@coleparmer.com

Tel: +44 (0)1785 810433
Fax: +44 (0)1785 810471

Please also search our library of FAQs, application notes, short technical notes and step-by-step protocols for use with our equipment. New documents are added to these lists on a regular basis.

Further Information

IS09001 certificate
Instruction Manuals
Application Notes
Service & Repair
Product Literature
FAQs
Thermal cycler links
Thermal Cycler Gradient Upgrade
Thermal cycler full memory solution